Shipping policy

Where we deliver

We deliver across Greece and Cyprus. We also deliver to other countries, and the countries we ship to are shown at checkout.

Delivery costs

Delivery is free on every order in Greece and Cyprus. For other countries, the delivery cost is shown at checkout before you pay.

Delivery times

Orders placed before 12:00 on a business day leave us the same day. Orders placed after 12:00, at the weekend or on a public holiday leave on the next business day. Business days are Monday to Friday, excluding public holidays.

Orders within Greece and Cyprus usually arrive within 1 to 2 business days. For other countries, delivery usually takes 3 to 5 business days after dispatch.

Customs and import taxes

Deliveries within Greece and Cyprus have no customs charges. For deliveries outside the European Union, any customs duties or import taxes are not included in the price or the delivery cost and may be charged by the carrier on arrival.

Tracking

As soon as your order ships, we email you a tracking link. You can also follow your parcel at any time on our Track your order page.

Changing your delivery address

If you need to change your address, contact us as soon as possible with your order number. We can update it as long as the order has not shipped yet.

Problems with your delivery

If your parcel arrives damaged or something is missing, please contact us as soon as possible with your order number and, if you can, a photo. We will put it right.